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Participant
January 8, 2025
Question

cc library not syncing across devices

  • January 8, 2025
  • 2 replies
  • 141 views

I updated my cc library yesterday on my work computer with new logos, etc. Working remote today, logged in to my work account / work user credentials and I'm not able to access my updated library. I dont really have time to try a lot of solutions, does anyone know the fix ?

2 replies

kglad
Community Expert
Community Expert
January 8, 2025

open each app that has assets to sync and sync from that app.

Tarun Saini
Community Manager
Community Manager
January 8, 2025

Hi 

@Diana3881403612uo

,

Welcome to the community! We're sorry to hear about this. Which operating system are you using? Is it Windows or Mac? Please ensure your operating system and Creative Cloud Desktop app are updated. If not, try updating them and then restarting your computer to see if that helps.

 

If that doesn't help, try the steps mentioned in this article and let us know if that helps- https://adobe.ly/3C9mkTR

 

Regards,

Tarun