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Brand Strong Creative
Participant
October 17, 2022
Question

CC Library storage issue

  • October 17, 2022
  • 1 reply
  • 215 views

For the last month or so I keep getting a message that my library storage is full and therefore not syncing.

I have only used 1.9GB of my 1TB storage so this is not accurate. I started by deleting some old files out of my libaries and then permanently deleting those items from the delete folder. But I'm still having issues. 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 17, 2022

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Brand Strong Creative
Participant
October 17, 2022

Thanks. I'll give it a shot!

 

kglad
Community Expert
Community Expert
October 17, 2022

it's quick, so you should know by now if it worked.