CC My Files

Forum|Forum|3 years ago
November 15, 2022
1 reply
1255 views

Using Windows-10 version of CC desktop, ...Creative Cloud Files/_Cloud Documents, and only some files are synched. The CC APP shows 32 images, but _Cloud Documents only shows 11.

Also, how do I access the images saved from PS to CC/My Files? I cannot copy them or access them from any app.

File sync

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kglad

Community Expert

go to your cc web site by opening cc desktop app>clicking cloud icon>cc web

check all 8 folders (4 in your files, 2 in shared with you, 1 in shared with you, 1 in deleted)

click the lightroom link at bottom left of your cc web page

Nikon ShootR™Author

Known Participant

Thanks kglad, only 11 of the 32 image files are there. I have synch'd CC Desktop several times. CC reports File Synching is up to date.

I also cannot figure out how I can download the 32 images to my physical drives. Not all right-clicks allow download.

kglad

Community Expert

there are 32 files in your local sync folder or 32 in the web sync folder?

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