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davidh1965
Participant
Oct 12, 2020 4:34 PM UTC
Question

CC not working on IMac 3.4GHZ i5

[Moved from Labs to Creative Cloud Services.]

 

My colleague is using an iMac (spec above) mojave 10. 14.6 operating system. Creative Cloud has been working all Ok, but now keeps kicking him out. We run InDesign, Illustrator, Photoshop. Does anyone have any ideas? Is it a hardware or system issue?

thanks

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Feb 21, 2021 10:20 PM UTC

Hi @davidh1965,

So sorry for the late reply.  It seems your question got lost in a dead forum that nobody visits anymore.

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

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