Skip to main content
D
davidh1965
Participant
October 12, 2020
Question

CC not working on IMac 3.4GHZ i5

  • October 12, 2020
  • 1 reply
  • 202 views

[Moved from Labs to Creative Cloud Services.]

 

My colleague is using an iMac (spec above) mojave 10. 14.6 operating system. Creative Cloud has been working all Ok, but now keeps kicking him out. We run InDesign, Illustrator, Photoshop. Does anyone have any ideas? Is it a hardware or system issue?

thanks

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 21, 2021

Hi @davidh1965,

So sorry for the late reply.  It seems your question got lost in a dead forum that nobody visits anymore.

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea— Product User & Community Expert
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices