CCXProcess crashes on start-up after latest MacOS upgrade

I just updated to MacOS 13.3, and I am now getting messages saying that CCXProcess has crashed when I restart the machine.

Any suggestions on how to make this stop happening?

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Community Expert

you could try updating your cc desktop app.

Participant

I face the same problem. Reinstaling CC does not help. CCXProcess keeps crashing on start-up of MacOS 13.3.1

Community Expert

@esbol42

uninstall every cc app per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

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