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Participant
March 21, 2023
Question

CCXProcess crashing mac OS Ventura - Brand new Mac Pro

  • March 21, 2023
  • 2 replies
  • 261 views

CCXProcess crashing mac OS Ventura - Brand new Mac Pro

Hope someone have any solution for this.

 

Thanks

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    March 21, 2023

    if you're certain, that's the culprit, contact adobe support.  there are 3 ways to contact adobe; chat, phone and twitter:

    chat:
    use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    phone:
    https://helpx.adobe.com/contact/phone.html

    twitter:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

    Peru Bob
    Community Expert
    Community Expert
    March 21, 2023

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the CC forum so that proper help can be offered.