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PMII2024
Participant
Jul 29, 2024 6:27 AM UTC
Question

CCXProcess - Scheduled Task

Hi Adobe Community,

 

I wondered if you could kindly assist with a question?

For those users at our company with Creative Cloud installed, they've been receiving a prompt from our security tool that it blocked CCXProcess.exe from creating a scheduled task in Windows Task Scheduler.

 

Reading up on CCXProcess.exe online, it appears this process is used to update tutorials, templates etc. Is that correct?

 

Even if you disable CCXProcess.exe from Startup (MSCONFIG), launching Creative Cloud will also start CCXProcess.exe.

 

Can CCXProcess.exe be completely disabled? Or is it needed? Also, does anyone know what this scheduled task does (that's it's trying to create)?

 

Many Thanks,

 

PMII.

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3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
Jul 29, 2024 10:10 AM UTC

for specific ccxprocess info: https://helpx.adobe.com/x-productkb/global/ccxprocess-os-scheduler.html

 

for general adobe background processes:

 

info: https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html

 

update: https://community.adobe.com/t5/creative-cloud-desktop-discussions/adobe-background-processes/m-p/14243032

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PMII2024Author
Participant
Jul 31, 2024 8:33 AM UTC

Hi KGLAD,

 

Thank you for your reply, much appreciated.

 

Very useful links. The one part that is confusing, is I can see that CCXProcess.exe opens on Startup (MSCONFIG) and if it doesn't, it also opens when Creative Cloud is opened. So, is Creative Cloud additionally opening CCXProcess.exe via a Scheduled Task, just in case CCXProcess.exe isn't opened on Startup or launched when Creative Cloud is opened.

 

Currently, our security software blocks the Scheduled Task being created - but otherwise CCXProcess.exe is always running.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Jul 31, 2024 3:13 PM UTC

if it's blocked, it probably repeatedly tries to run.

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