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Participant
September 2, 2026
Answered

Change Subscription Account Origin Country

  • September 2, 2026
  • 7 replies
  • 26 views

When I try to activate adobe express premium plan with airtel, showing an error “This code is from a country or region that does not match your adobe id”. When I checked the account section under settings, Subscription account origin Country is selected as United Arab Emirates. I need to change that to India.

    7 replies

    kglad
    Community Expert
    Community Expert
    September 3, 2026

    are you trying to purchase via adobe.com or via a mobile app store?

    Participant
    September 3, 2026

    From the airtel app, it will redirect to the redeem.adobe.com