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bbuick
Participant
Aug 1, 2021 4:29 PM UTC
Question

Changing my iMac

Hi, I will be shortly changing my IMac for a more up to date model.

       Will, when I change over cause Adobe to reject me from useing PS & LR because it will see a different  computer, Im sure this happened before when I changed from a Mac Book.

 

Thanks

Brian 

       

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Aug 1, 2021 6:17 PM UTC

    [Moderator moved from Using the Community (forums) to Creative Cloud Services.]

     

    If you're using current software from 2020 or 2021, your new computer should not pose any problems.  However, older software isn't compatible with Apple's latest operating systems: Catalina & Big Sur.

     

    1. Use a Mac user profile with full administrative permissions to install software.

    2. Log-in to Creative Cloud. 

    3. Download and Install Creative Cloud Desktop app followed by Photoshop, Lightroom, etc...

    4. Restart your computer.

     

    Post back if you have more questions.

     

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    Nancy O'Shea— Product User & Community Expert
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    Legend
    Aug 1, 2021 4:44 PM UTC

    Do you have a current Creative Cloud subscription, paid each month?

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