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T
turner111
Inspiring
August 11, 2018
Answered

Client cannot share with me

  • August 11, 2018
  • 2 replies
  • 712 views

I receive his link, click, and it takes me to my own CC content.

I click on "Shared with You", but there's nothing there.

No clue what's going on... any help appreciated.

This topic has been closed for replies.
Correct answer David__B

Hi Turner111,

Sorry for the delay and to hear about your difficulties.

Here is a link to a help article which goes over the process

Share Adobe Creative Cloud files, libraries, prototypes, and more

I wondered if the issue might be because the person that shared it with you removed a file from their side after it was shared. Maybe ask if they could try sharing it again or test the link they sent you in a different browser.

Hope that helps,

- Dave

2 replies

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
August 16, 2018

Hi Turner111,

Sorry for the delay and to hear about your difficulties.

Here is a link to a help article which goes over the process

Share Adobe Creative Cloud files, libraries, prototypes, and more

I wondered if the issue might be because the person that shared it with you removed a file from their side after it was shared. Maybe ask if they could try sharing it again or test the link they sent you in a different browser.

Hope that helps,

- Dave

T
turner111Author
Inspiring
August 14, 2018

Anyone?

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