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Participant
Jan 26, 2023 1:52 PM UTC
Question

Close Creative Cloud content Manager

I can't run virus software unless I close Creative Cloud Content Manager and I cannot find an option to do so I'm on os 15.6.1

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2 replies

Nancy OShea
Community Expert
Community Expert
Jan 27, 2023 8:46 PM UTC

I don't know what Creative Cloud content manager means.  I suppose it could mean Creative Cloud Desktop App which is used to install/upgrade and manage your CC apps & services.  

 

From CC desktop app, hit Cmd + Q.  Select QUIT to close the app.

 

Hope that helps.

 

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Jan 26, 2023 2:09 PM UTC

you mean you have os catalina, 10.15.6.1?

what virus software?

 

<moved from download&install>

 

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