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Participant
Jun 10, 2021 3:55 AM UTC
Question

Cloud Connection Error

I'm using it in Korea. I haven't been able to access the cloud since the morning.
Even if I reinstall it through a cloud remover, I can't log in and the cloud tells me to log out, but there's no way.
I also tried to check the firewall, but it didn't work.

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2 replies

Jeffrey_A_Wright
Legend
Jun 10, 2021 1:24 PM UTC

Default, do you receive any specific error messages? Which Adobe software or service are you trying to access?

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Legend
Jun 10, 2021 8:32 AM UTC

if signing out of Creative Cloud and signing back on does not helps. try to check you internet connection, restart your computer....

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