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Participant
June 10, 2021
Question

Cloud Connection Error

  • June 10, 2021
  • 2 replies
  • 226 views

I'm using it in Korea. I haven't been able to access the cloud since the morning.
Even if I reinstall it through a cloud remover, I can't log in and the cloud tells me to log out, but there's no way.
I also tried to check the firewall, but it didn't work.

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2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
June 10, 2021

Default, do you receive any specific error messages? Which Adobe software or service are you trying to access?

manal shanableh
Legend
June 10, 2021

if signing out of Creative Cloud and signing back on does not helps. try to check you internet connection, restart your computer....