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Participant
September 20, 2021
Question

Cloud documents Not showing up

  • September 20, 2021
  • 1 reply
  • 119 views
  • I just signed back into my creative cloud after being kicked out for some unknown reason and when I returned I tried to open some of my olf save documents that were saved to the creative cloud area and none of my work except one photo can be found now. :(. Can someone help with this?  
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1 reply

Nancy OShea
Community Expert
Community Expert
September 20, 2021

Is your CC subscription still active?

Did you pay your bill?  And is the payment method still current?

Log-in below:

https://account.adobe.com/plans

 

Nancy O'Shea— Product User & Community Expert