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Known Participant
August 10, 2025
Question

Cloud files not syncing from Mac to Ipad

  • August 10, 2025
  • 1 reply
  • 83 views

First of all, my files are taking FOREVER to upload and show in the CC app on the desktop. I need a particular PSD file on the cloud, so I can work on it on Ipad, so I converted to cloud document, uploaded it, and it is not showing on the Ipad version of CC app. It is not showing on the Ipad Photoshop. It's been hours. Yes, I am logged in on the same account on both devices. I logged out on both, logged back in. I quit the app and reopened it on both.

 

Nothing. Any help is appreciated. 

1 reply

kglad
Community Expert
Community Expert
August 10, 2025

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R