Skip to main content
Faith5C32
Known Participant
August 10, 2025
Question

Cloud files not syncing from Mac to Ipad

First of all, my files are taking FOREVER to upload and show in the CC app on the desktop. I need a particular PSD file on the cloud, so I can work on it on Ipad, so I converted to cloud document, uploaded it, and it is not showing on the Ipad version of CC app. It is not showing on the Ipad Photoshop. It's been hours. Yes, I am logged in on the same account on both devices. I logged out on both, logged back in. I quit the app and reopened it on both.

 

Nothing. Any help is appreciated. 

1 reply

kglad
Community Expert
Community Expert
August 10, 2025

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Translate