Cloud history not visible

Question

Hi, All my version history for one of my cloud files has vanished. It had about a year of collaborative work which is not lost. I read several posts regarding this issue from the previous years and it seems there is no solution to it. Could someone please help?

Windows 10 Enterprise

Version: 22H2

OS build: 19045.3930

Windows Feature Experience Pack 1000.19053.1000.0

kglad · Answer

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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