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peggyhumbert
Participant
March 22, 2020
Question

Cloud Storage

  • March 22, 2020
  • 3 replies
  • 465 views

I have 20G of cloud storage.  I am showing 9.1G is used.  But I removed all of my files from Lightroom and Photoshop.  I do not know what is using that space.  How do I find out what is there and remove it?

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3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 22, 2020

Permanently deleting files from Creative Cloud storage is a 2 step process.

https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
March 22, 2020

Do you have any backups sent to the cloud - perhaps from Premiere Pro?

Just Shoot Me
Just Shoot Me
Legend
March 22, 2020

Please explain how you removed all the files.

 

Did you login to the LR web system and Delete?

Did you go to the Creative Cloud system (Different from the LR Web system) and Delete all content?

Where Exactly are you seeing you are using 9.1GBs of the Adobe Cloud storage?

Give it a few days to update.

 

I have No content in either system and it still states I am using 156KBs of space looking at the LR sync option.

 

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