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glennm92883538
Participant
December 13, 2020
Answered

cloud storage

  • December 13, 2020
  • 2 replies
  • 582 views

My Adobe CC account storage shows that I have used 8.3GB of 20GB but I have no files, no photos, no anything that I know about in the storage. As far as I can ame out it's completely empty.  If it's empty what is the 8.3GB I am apparently using?

    This topic has been closed for replies.
    Correct answer kglad

    i think it's all the photos you open in either lr or ps mobile.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    December 15, 2020

    2 places to look.

     

    1. Lightroom Web, lightroom.adobe.com

    2 open the CC desktop app and click on the Cloud Icon in the upper right hand side then click on "Creative Cloud Web" at the bottom of the small window that opens.

     

     

     

     

    Some how somw where you have uploaded files that are taking up that space

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    December 13, 2020

    check your lightroom and spark links at the bottom left of your cc cloud storage page.  also, you must clear your cc trash, https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html

    G
    glennm92883538Author
    Participant
    December 14, 2020

    Thanks for the answer. The Lightroom "all photos" seems to be full of photos. Are these all "in the cloud"?  How does that happen when I don't even use lightroom? Does editing photos in PS automatically add them here as well? I just don't get this whole CC thing.

     

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    December 14, 2020

    i think it's all the photos you open in either lr or ps mobile.

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