Cloud Storage

Question

Adobe cloud storage amout will not go to zero. Permanetly deleted everything and still I have 11.2 GB of ghost files I cannot find.

Any easy solutions for this?

Wish I could just purge everything.

Thanks

kglad · Answer

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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