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Known Participant
Dec 22, 2021 8:21 PM UTC
Question

Cloud Storage Almost Full - never updating after removing a lot from my storage.

My cloud storage is perpetually going up and has been reporting I am "almost full" for several months now. Despite the fact I have cleared out a heavy load of raw photos and other photos, it never adjusts down to reflect the storage being cleared up.

Yes already cleared the "deleted" bins as well. 

 

It seems this is a common issue by other forum posts in other communities in which the only solution offered is to completely delete ones cloud storage.

 

Is this going to be fixed?

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1 reply

Nancy OShea
Community Expert
Community Expert
Dec 23, 2021 12:32 AM UTC

Did you also delete files from the Deleted Files folder?


Log-in to the website below to check.

Creative Cloud Assets https://assets.adobe.com
- Synced files
- Cloud documents
- Deleted files

Lightroom https://lightroom.adobe.com
- Photos
- Albums
- Edited files
- Imported files
- Deleted files

Document Cloud https://documentcloud.adobe.com
- All documents
- Starred files
- Shared files

Adobe Spark https://spark.adobe.com (aka Creative Cloud Express)
- Projects
- Brand files
- Graphics
- Web pages
- Videos

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Nancy O'Shea— Product User & Community Expert