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Participant
April 1, 2023
Question

Cloud storage full?

  • April 1, 2023
  • 2 replies
  • 183 views

I've checked all my files, but I continually receive the cloud storage is full.  How can I delete everything as I do not need or want to upgrade.

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2 replies

John T Smith
Community Expert
Community Expert
April 1, 2023
kglad
Community Expert
Community Expert
April 1, 2023

open your cc desktop app

click the cloud icon at the upper right

click cc web

 

check the files in the 7 folders (4 in your files, 2 in libraries with you, 1 in shared with you

check the lightroom link at the page's lower left

delete unneeded files in those 8 locations

open your mobile cc app > files delete unwanted files

 

finally delete the files in your cc web deleted folder, https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html