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V
Verleih21852053g2k0
Participant
July 22, 2022
Question

Cloud Storage has no Documents only 30% free

  • July 22, 2022
  • 2 replies
  • 747 views

Hi,

 

first i have to say that having a fake "contact" button on the adobe website is really frustating (really, i am on the edge of thrwoing my computer on the wall).

Shows already how commited the company is in providing support to paying customers.

My cloud has no documents under none of the links and still has 70GB occupied.

(Yes, i am logged with the Businessprofil)

https://assets.adobe.com/cloud-documents
https://assets.adobe.com/deleted
https://assets.adobe.com
https://documents.adobe.com
https://lightroom.adobe.com

 

and the support team apperently doesnt believe me. (case ADB-25212391-F0N7)

Can anyone help?

 

 

This topic has been closed for replies.

2 replies

V
Verleih21852053g2k0Author
Participant
August 2, 2022

no one, really?

The problem still persists and i can´t get any official support. I am greatly disapointed with Adobe,one of the worst Support i have ever seen.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
August 2, 2022

Hi there,

 

We're sorry to hear about your experience. I would like to inform you that I have shared the info with our engineering team. I will keep you updated once I hear anything from them.

 

We appreciate your patience.

 

Regards,

Tarun

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
July 22, 2022

Hi there,

 

We're sorry to hear about your difficulties. Would you mind sharing your registered email address with Adobe via private message?

 

We're here to help, just need some info.

 

Regards,

Tarun

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