Cloud storage is double what it is supposed to be

Question

Hi,

I have an Adobe account connected to my company's Creative Cloud account. I'm a Graphic Designer so we have a lot of assets saved every day to the Cloud. Two things which are happening:

Even though I'm supposed to be saving files to the cloud, it's also filling up the Macbook storage too.
It looks like the storage on my Macbook is double what it is actually supposed to be, comparing to my colleagues Macbook. He has 258GB of Creative Cloud files whereas I have 510GB!

Thanks, any help soon would be really appreciated, it's stopping me from working as I can't open apps when I want too due to 'scratch disks being full'.

kglad · Answer

to clear or check all files stored on adobe's servers, use a web browser to navigate to the following locations. at each location there are several folders to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

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