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MagenaGrey
Participant
Apr 21, 2022 5:05 AM UTC
Question

Cloud Storage Issue

Since the last update to Photoshop 23.3.1  I have noticed that my total of used GBs in my 20GB storage has jumped up by 3GBs even though I went through and permantently deleted items from my Cloud Storage and haven't used photoshop since the 11th of April when it updated to 23.3.0   

 

Something isn't right. When I try to contact an agent, they basically hang up on me. 

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1 reply

MagenaGreyAuthor
Participant
Apr 21, 2022 5:14 AM UTC

Yes, I have followed all the steps to this even, https://helpx.adobe.com/creative-cloud/help/delete-files-permanently.html , and it still jumped up like that.

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