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MarkD68
Participant
Jan 12, 2022 8:20 PM UTC
Question

Cloud storage not showing correct usage

Hi my cloud storage shows 10Gb of my 20 GB being used but I don't have any photos stored in cloud storage can anybody advise why this is the case

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1 reply

David__B
David__B
Legend
Jan 14, 2022 7:26 PM UTC

Hi MarkD68,

If you had files in any of these locations that could account for the storage use


Creative Cloud

Lightroom

Document Cloud

 

Also another common cause are files in the deleted area here:

 

https://assets.adobe.com/deleted


I'd check these and see if that helps.

 

Best,

- Dave

 

 

 

 

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