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thisisstepa
Participant
October 28, 2014
Answered

Cloud upload, error code = 12030

  • October 28, 2014
  • 1 reply
  • 1691 views

Hello i've got a problem - files are not uploading, it's just about "cant synchronize" and that's it. I've seen that help page Ошибка: «Не удается синхронизировать файлы» about sync issues but seems not any about my case

Office PC Logs:

20141028-200532.109: Copy Over 'E:\Creative Cloud Files\MagicAir\main_white_thin.psd' -> 'acsl://scss.adobesc.com:80/files/MagicAir/main_white_thin.psd'

- ERROR: Copying file: Network Error. WriteData Failed. WinHTTP Connection Error. last error code = 12030

Home PC logs:

20141022-015639.320: Copy New 'D:\Creative Cloud Files\Lama\main_lama3.psd' -> 'acsl://scss.adobesc.com:80/files/Lama/main_lama3.psd'

- ERROR: Copying file: Network Error. WriteData Failed. WinHTTP Connection Error. last error code = 12030

And many more other lines with 12030 error

20141022-023615.948: Finish UL: /Lama/main_lama3.psd (New): Copying file: Network Error. WriteData Failed. WinHTTP Connection Error. last error code = 12030

20141022-023620.604: Warning: [GUDE]: Chunk 13 failed - Retrying. ErrorCode: 32 ErrorMessage: WriteData Failed. WinHTTP Connection Error. last error code = 12030

20141022-023620.938: Warning: [GUDE]: Chunk 0 failed - Retrying. ErrorCode: 32 ErrorMessage: WriteData Failed. WinHTTP Connection Error. last error code = 12030

20141022-023620.948: Warning: [GUDE]: Chunk 4 failed - Retrying. ErrorCode: 32 ErrorMessage: WriteData Failed. WinHTTP Connection Error. last error code = 12030

20141022-023620.969: Warning: [GUDE]: Chunk 12 failed - Retrying. ErrorCode: 32 ErrorMessage: WriteData Failed. WinHTTP Connection Error. last error code = 12030

and etc.

I believe it's not about internet connection issue because of same error from my home PC my office PC and files are successfully could be uploaded via chrome browser so what's going on?

This topic has been closed for replies.
Correct answer wharress

Hi,

This issue seem to be related to uploads of large files, this is an issue we are currently looking into. There are various people with this issue, we are looking into this as a priority for our user.

Thanks

Warner

1 reply

thisisstepa
Participant
November 5, 2014

up here

wharress
wharressCorrect answer
Participating Frequently
November 17, 2014

Hi,

This issue seem to be related to uploads of large files, this is an issue we are currently looking into. There are various people with this issue, we are looking into this as a priority for our user.

Thanks

Warner

thisisstepa
Participant
November 17, 2014

Good to know, because "large" is not an issue this days - PC and mobile resolutions becomes bigger and bigger so my files as well and so i cant do anything with it