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Participant
October 16, 2024
Question

cloud vuoto ma byte occupano spazio

  • October 16, 2024
  • 1 reply
  • 521 views

The cloud bin is empty but 95B is used, what files are taking up the cloud if the bin is empty? Thanks

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 18, 2024

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

 

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

MIKY-ITAuthor
Participant
October 18, 2024

Hi I already did but they are all empty and the trash is empty look at the screenshot at the bottom left. Even if they are a few bytes I would like to understand what and where they are. A mystery.
Thanks for answering me.

kglad
Community Expert
Community Expert
October 18, 2024

your screenshot is showing the cc app.

 

p.s. don't attach screenshots, copy and paste them into replies.