cobrança

Question

Olá, fiz uma compra recentemente do plano da Creative Cloud, onde incluía o adobe illustrator por 90/mês, porém a cobrança veio por 69/mês e não consigo ter acesso ao illustrator, pois diz que preciso comprar um plano, sendo que já comprei. E não aprece o plano que comprei na minha conta da adobe, porém está mostrando a cobrança na minha fatura. Alguém pode me ajudar como faço pra cancelar essa cobrança?

John T Smith · Answer

This space is provided by Adobe, but this is not Adobe support
https://helpx.adobe.com/support.html Sorry

, nobody here can help with an account or payment problem

so wait times are long-you
MUST make sure that your browser does NOT block ads, scripts, or pop-ups-you
MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-meaning
type in the word Agent without quote the quote " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded