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ny_mack
ny_mack
Participant
January 23, 2015
Question

Collaboration files available via the web, but not syncing in Finder

  • January 23, 2015
  • 2 replies
  • 405 views

My boss signed me up on cc but when I've been invited to collaborate, whilst the files are available via the web, there are not showing up in finder on my PC.

This topic has been closed for replies.

2 replies

wharress
Community Manager
wharressCommunity Manager
Community Manager
January 27, 2015

Hi,

Are you accepting invitations to the collaborations you have been invited to?, are you logged on to the same Adobe account on the web UI and desktop application?

Thanks

Warner

ny_mack
ny_mackAuthor
Participant
January 27, 2015

Hi Warner,

Yes, I accepted an invitation to a collaboration i was invited to. No, Im not logged in on the same adobe account (as the invitee) - Do i need to be?

thanks

Nyree

wharress
Community Manager
wharressCommunity Manager
Community Manager
January 28, 2015

Hi,

No, You do however need to be logged into the same adobe account (Invited user) on both desktop and web. If you have already done this are you sure there are any files being shared with you?

Thanks

Warner

M
miketfsgroup
Participant
January 23, 2015

I'm experiencing the same thing. Is there a way that files can be synced directly from multiple user's computers rather than via the web browser?

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