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roxanel90761211
Participant
December 10, 2015
Question

comments of public shared link

  • December 10, 2015
  • 2 replies
  • 431 views

I have shared a link to a file in my asset library.  In the advanced options, I have clicked the box to allow comments, however, the person receiving the link is unable to leave comments.  The comment box is available, but when a comment is left and submit is clicked, nothing happens.  I have tested this myself and get the same result.  Anyone have any ideas?  There are not a lot of options in the share, public link and check a box so pretty sure its nothing I am doing wrong.  When I am logged into my Creative account, I can put comments on the file.  Some kind of permissions issue occurring in the background.  I have tried this as not logged in as a member, and as logged in as a free member, not a subscriber to CC, neither works

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2 replies

Participant
March 24, 2016

Same issue here. Users can be logged in, or not logged in, and clicking the Add Comment button just dims the button and nothing else happens. @Ken G. Rice

Ken G. Rice
Participating Frequently
January 19, 2016

@roxanel90761211 - Were you able to resolve this problem? If not I can work with you or the person you sent the link to to get this resolved.