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furiousblack
Participant
December 1, 2021
Question

Compatible gpu not available....

  • December 1, 2021
  • 2 replies
  • 166 views

I have a brand new Honor Magicbook Pro and it has 16gb of RAM surely this should be sufficent?

 

I'm an absolute idiot with this stuff so please be gentle

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 1, 2021

    GPU = graphics processor unit. 

    You don't have sufficient graphics memory (VRAM)  to run the apps.

     

    Make sure your computer meets the minimum CPU & GPU requirements.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

     

    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 1, 2021

    When you post a question you always need to tell the program you are using
    There are MANY programs in a full subscription, plus other non-subscription programs
    Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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