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Participant
Dec 1, 2021 4:54 PM UTC
Question

Compatible gpu not available....

I have a brand new Honor Magicbook Pro and it has 16gb of RAM surely this should be sufficent?

 

I'm an absolute idiot with this stuff so please be gentle

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Dec 1, 2021 6:08 PM UTC

    GPU = graphics processor unit. 

    You don't have sufficient graphics memory (VRAM)  to run the apps.

     

    Make sure your computer meets the minimum CPU & GPU requirements.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

     

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    Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    Community Expert
    Dec 1, 2021 4:58 PM UTC

    When you post a question you always need to tell the program you are using
    There are MANY programs in a full subscription, plus other non-subscription programs
    Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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