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imjustjanie
Participating Frequently
August 8, 2013
Question

Conflicted copies.

  • August 8, 2013
  • 2 replies
  • 1010 views

I was able to sync my files, I have them on 2 computers, one updated more recent than the other, plus creative cloud.  Now that they are synced I have 3 copies of everything 2 of each being conflicted copies.  The one file that is not marked conflicted, goes back to May when you went down.Why didn't you just have them sync to the newest date? - NOT Happy...

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2 replies

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Adobe Employee
derekajack
Adobe Employee
August 9, 2013

Hi,

thanks for providing your log file.  We're investigating the issue.  Either myself or someone from the team will contact you.  Apologies for the inconvenience.

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
August 9, 2013

Please email me at kenrice@adobe.com with the CoreSync log file

On Mac OS X go to:

~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log

To see the user Library in the Finder hold down the Option key and click on the Go menu. The user Library will appear as a folder to select.

On Windows go to:

%APPDATA%/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log

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