Connection with Adobe servers suddenly became unpossible

Hello,

I have valide creatuve cloud photography subscription, and for a few weeks it has been suddenly unpossible to connect to any application from my laptop (Windows 7), from which it was working fine before. I didn't work offline either. On my desktop, it works fine.

On my laptop, it happens with dsl connection using wifi (or not) when i'm at my parents. At home, i have optic fiber 400 Mb and i have the same problem.

I tried to call customer service who sent me a pack of tools to run on my laptop and closed my ticket, and i found no anomaly... Disconnecting antivirus, firewall, etc didn't help...

Now, i tried to uninstall all CC apps and maybe do a clean reinstall, and it doesn't let me uninstall because it finds no connection to Adobe servers. Well, i could drop them in the trash bin but i guess it won't properly do it.

I need to use Adobe Lightroom when i'm at my parents or out of home. I'm kinda despaired to find a solution. If an employee could look what's wrong in my computer, it would be great because self diagnose stuff, i did, and it did nothing.

And also, i tried the Windows 7 date and time stuff, the error message says to do. Wrong time, good time, automatic time..., nothing worked.

Thanks in advance for your help.

Best regards,

Olivier