Connexion Creative cloud desktop impossible

Forum|Forum|5 years ago
September 17, 2020
1 reply
316 views

Bonjour,

Je ne peux plus me connecter sur mon creative cloud desktop et donc ni utiliser la suite adobe sur mon ordinateur (le message en pièce jointe apparaît). Que dois-je faire pour régler ce problème ?

Merci d'avance.

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kglad

Community Expert

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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