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Gixxxa75
Inspiring
October 20, 2026
Answered

cookies banner

Is it just me getting the cookies banner every time I launch the CC app?

Think I've tried both enable and don't, still pops up.

 

    ShivangiGupta
    ShivangiGuptaCorrect answer
    Community Manager
    October 20, 2026

    Hi ​@Gixxxa75,

    We are sorry to hear this. Our engineering team is actively investigating the issue.

     

    ^Shivangi

    ^Shivangi

    3 replies

    ShivangiGupta
    Community Manager
    Community Manager
    October 20, 2026

    Hi @Gixxxa75,

    We are sorry to hear this. Could you confirm which version of Creative Cloud desktop app are you using?

    Adobe has recently released a new version. Have you updated your app? Looking forward to hear back from you.


    ^Shivangi

     

    ^Shivangi

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    ^Shivangi
    Gixxxa75
    Gixxxa75Author
    Inspiring
    October 20, 2026

     

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    ShivangiGupta
    Community Manager
    ShivangiGuptaCommunity ManagerCorrect answer
    Community Manager
    October 20, 2026

    Hi ​@Gixxxa75,

    We are sorry to hear this. Our engineering team is actively investigating the issue.

     

    ^Shivangi

    Translate
    ^Shivangi