Core Sync (32 bit) won't stop syncing.

Since the update yesterday my system runs the processor constantly - Core Sync (32 bit).

I never experienced this before with the desktop installed Creative Cloud component.

Any help will be much appreciated.

This topic has been closed for replies.

Correct answer Lin He

Hi Dave:

Sorry for your inconvenience. Could you please provide the information about your operating system, and please use the log collector tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send the zip file on your desktop to me at SyncForum-Communication@adobe.com.? Please attach the forum post link with email as well.

Best Regards

Lin

Adobe Employee

Hi there,

Sorry for your troubles. I know our engineering team is aware of an issue related to this. Please see this thread: Mac File Sync issue when using extended characters in folder names

Could you try turning off file sync and see if that helps?

Thanks,

- Dave.

Participant

Hi Dave,

Thank you for the feed back.

Just to mention that I did not have this issue before the auto-upgrade happened two days ago.

I don't believe I have any file name /directory name issues, all being pretty simplistic.

I have switched the Sync off but would obviously like to have it work as before.

Thanks again!

Lin HeCorrect answer

Adobe Employee

Hi Dave:

Sorry for your inconvenience. Could you please provide the information about your operating system, and please use the log collector tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send the zip file on your desktop to me at SyncForum-Communication@adobe.com.? Please attach the forum post link with email as well.

Best Regards

Lin

Sign up