Participant

Question

core sync hogging cpu again

Forum|Forum|11 years ago
October 7, 2014
3 replies
2897 views

I did 4 updates (DW 2014.1 Muse 2014.2, etc.) yesterday and now Creative Cloud Core Sync is hogging 100% of my CPU. I have stopped file sync. Doesn't help. Have signed out. Even signing out doesn't help the Core Sync process runs on! Have rebooted. No change. Only stopping Creative Cloud after signing out, and restarting Creative Cloud works, but what's the point of that? I see from postings that this was a problem earlier in the year. It seems to be back. Anyone else got this happening?

(On OS X Mavericks latest.)

This topic has been closed for replies.

J

Jedd Horvath

Participant

Same here

Creative Cloud v.1.8.0.447

CS6 Suite

OS X 10.9.5

MBPr late 2014

Creative Cloud app keeps working away at >100% CPU...and "Quit" is dimmed! I had to force quite all the processes!

The app wouldn't even launch without updating. Now it's broken.

Is the because of the new creative profile features? I can't use CC until this is fixed.

wharress

Community Manager

Hi Jedd,

Are you still seeing 100% CPU for CoreSync?, Can you confirm if your Creative Cloud desktop application is downloading anything while at 100% CPU?.

Please send your logs to me at harress@adobe.com so I can look a bit closer into this issue for you.

Thanks

Warner

Peferling

Inspiring

Just fired up DW 2014.1 for first time (after I updated it last week) and Core Sync peaked a 100% on both Network and CPU, necessitating a reboot. Upon restart, encountered same issue and had to kill the process to recover.

Running older DV CC version for now.

CC 1.8.0.477

Win7

Dell Precision T7610

B

Ben Mordue

Community Manager

Hi Paul,

To help us investigate this issue, please zip up the entire CoreSync directory at the following location and email it to me at bmordue@adobe.com:

/Users/<yourusername>/Library/Application Support/Adobe/CoreSync

'Library' is a hidden folder. Please read this page for help on showing this folder:

Access hidden user library files | Mac OS 10.7 and later

Thank you,

Ben

w3835719

B

Ben Mordue

Community Manager

paulherz's issue has been resolved by email.

jesperse

Participant

Would you mind sharing the solution with the rest of us? I am having a similar issue, but on a Windows 7 machine. All adobe processes are eating up my CPU.