Core Sync kills LAN traffic on Mac

Forum|Forum|12 years ago
March 31, 2014
2 replies
651 views

Hi,

why core sync process for 1 mac generates a lot of traffic, killing navigation on whole lan?

If I stop process, i get 27ms time response ping, if I restart process "Core Sync", time increase to 2200ms - 3000ms and the entire lan users come to me a bit angry.

Note that all files on my Creative Clouds folder are already syncronized, also fonts and Apps are updated.

ps. working on iMac OSX 9.0.2, Adobe Creative Cloud 1.5.0.3.367.

thank you. Luca.

This topic has been closed for replies.

D

derekajack

Participating Frequently

Hi,

I've sent you a private message on next steps. Essentially, if you can send us your log files, this should help is understand this behaviour.

Romsinha-9KMEUt

Adobe Employee

Moving to Creative Cloud download/install forum.

Regards,

Romit Sinha

Jeffrey_A_Wright

Legend

Moving this discussion to the File and Font Sync Early access forum.

Aculine I would recommend contacting our support team For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issues you have described.

If you could also have your CoreSync logs available it would be beneficial. They are located at ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log. for Mac OS.

If you have Windows user experiencing the same difficulty then the CoreSync logs can be found at %USERPROFILE%\AppData\Roaming\Adobe\CoreSync\CoreSync-yyyy-MM-dd.log.

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