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M
maui_maus
Participant
May 19, 2015
Answered

core sync not responding

  • May 19, 2015
  • 1 reply
  • 703 views

Hello

(I am writing from a Mac power book pro 2.4 GHz Intel Core i5, but the problem is occurring on an iMac 2.93 GHz Intel Core i7 OSX 10.10.2)

My computer is sometimes so slow that i cannot do anything with it at the moment.

The activity monitor shows that the Adobe core sync is not responding and using all the memory.

My Adobe CC  was updated on 22 April 2015.


I am currently trying to make screenshots and restarting my computer but it seems that I cannot reproduce the problem right now.


But it does happen a lot.

Are there old files that are left somewhere and which I should delete?

How can I fix this problem when it occurs?


Thanks in advance

MFB



This topic has been closed for replies.
Correct answer Atul_Saini

Marie, did you try to close this coresync service from Activity Monitor? Please close Creative cloud and relaunch it after restarting the machine.

Let us know if it works for you.

Atul_Saini

1 reply

Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
May 19, 2015

Marie, did you try to close this coresync service from Activity Monitor? Please close Creative cloud and relaunch it after restarting the machine.

Let us know if it works for you.

Atul_Saini

M
maui_mausAuthor
Participant
May 19, 2015

Hello Atul

Thx, I will try this next time the problem occurs

Best

MF

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