Skip to main content
A
AlexandreFiset
Participant
February 2, 2018
Question

CoreSync disk usage problem when synching files to external drive on Windows

  • February 2, 2018
  • 1 reply
  • 800 views

Hi,

I recently bought an SD card for my Surface Book as my 256 gb SSD always ran out of space.

After moving all Creative Cloud Files to the SD card, I found out that the "CoreSync" folder in the AppData folder kept increasing in size.

I tried deleting it, which worked for a couple of days, only to find out that the app would again sync "3 files" for hours, filling up a whooping 52gb of disk space.

This process also affect the system performance as it writes a lot of data on the SSD, and most likely download whatever from the internet.

What can justify 52gb of CoreSync files when my CC files and libraries are only 30gb?

Any clues, tips or trick to workaround this annoying issue?

This topic has been closed for replies.

1 reply

J
jean-francoisf78139788
Participant
February 9, 2018

Hello,

I would also love to have a way to fix this. We are only using ~40 gb of our 100 gb cloud space limit, but you somehow use the whole 100 gb on a computer when we sync files. It means that you are storing ~60 gb of temporary files for no apparent reason. I have to delete them everyday to make sure my SSD isn't full and it is a bit annoying. I even moved the Creative Cloud file location to another HDD, but CoreSync keeps syncing temporary files on the SDD.

Here is a good example of the expected behavior for a cloud sync feature: I have synced files from OneDrive (5 gb limit) on my SSD. I only use ~500 mb on the cloud and OneDrive only uses ~500 mb of disk space, with no temporary files stored anywhere.

Thank you!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices