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Participant
Feb 13, 2021 5:42 PM UTC
Question

Creative Cloud

I am trying to use my new Creative Cloud and cannot get past the screen that urges me to download other items and try trials. I do not want either at this moment, only to continue on, but cannot "X" out of this promo screen - get past it. How do I get rid of it?

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2 replies

Nancy OShea
Community Expert
Community Expert
Feb 15, 2021 12:39 AM UTC

It's unclear what you're asking. Please show us a screenshot.

I'm guessing you need to close Creative Cloud desktop app and restart your computer. 

 

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Nancy O'Shea— Product User & Community Expert