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PigLeBear
Participant
Oct 9, 2022 8:50 PM UTC
Question

Creative cloud app

I've got photoshop/lightroom ect installed on a seperate ssd in my PC. I had to wipe my C drive and reintall windows. I reintalled the Creative cloud app and I can't seem to link the previously installed apps. Is there a way to do this without having to reinstall?

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5 replies

kglad
Community Expert
Community Expert
Oct 10, 2022 7:21 PM UTC

if you wiped your drive, you know ps and lr are no longer installed.  after reinstalling the cc app, are you saying you do not see an option to install ps and lr?  or you see an option but it lists unexpect ps and lr trials?

 

if the later, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

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PigLeBear
PigLeBearAuthor
Participant
Oct 11, 2022 2:07 AM UTC

PS/Lr are installed on my E drive. CC was installed on the C drive. The C drive was wiped. I was hoping there was a search function inside CC app to find previously installed apps.

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kglad
Community Expert
Community Expert
Oct 11, 2022 2:20 AM UTC

all the data to find the installed apps was on your c drive (which you removed).

 

 

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Peru Bob
Community Expert
Community Expert
Oct 9, 2022 11:29 PM UTC

No, you will have to reinstall from the CC app.

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PigLeBear
PigLeBearAuthor
Participant
Oct 11, 2022 2:08 AM UTC

I'll likely have to do this then, bit of a nuisance!

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