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MarkGr1f
Inspiring
August 16, 2022
Question

Creative Cloud app does not recognise installed apps

  • August 16, 2022
  • 1 reply
  • 169 views

For whatever reason CC has decided to not recognise my installed apps bar 4. 

 

I've tried removing/renaming the file located here:

/~user/Library/Application Support/Adobe/OOBE/opm.db

as suggested here:

https://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html

 

Signed out of CC and restarted. No joy.

 

I really hope I dont have to waste a ton of time resintalling everything. This issue pos up quite regulalry too. 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
August 26, 2022

reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R