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Inspiring
Mar 14, 2021 11:36 PM UTC
Answered

creative cloud app not working.

When I click this app in the windows 10 menu, nothing happens.

Whats the trick to get this to work?

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kglad
kgladCorrect answer
Community Expert
Mar 15, 2021 3:38 PM UTC

any change after id v 16 completed updating?

5 replies

kglad
Community Expert
Community Expert
Mar 15, 2021 4:52 AM UTC

check your hidden icons

 

 

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Inspiring
Mar 15, 2021 7:31 AM UTC

that updated the CC app thank you, havent tested the main icons but assume they`ll function now.

 

When I choose not to update an app in Creative Cloud, and uninstall it, it asks me to remove or keep the settings etc, I click Keep, and that photoshop app is removed from the list shortly after. 

 

When I cancel the updates on the InDesign apps, there is no 3 button pop up to uninstall? (unlike with photoshop)

It only reads "Update"...

 

 

 

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Mar 15, 2021 3:38 PM UTC

any change after id v 16 completed updating?

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