Creative Cloud App on iPad

I have an older iPad and a brand new 8th gen iPad.

Whenever I start the Creative Cloud app now it displays the splash screen, pauses for a couple of seconds and then crashes.

I cannot get it to run on either iPad.

Does anyone else have the same problem and how do I solvce it?

Many thanks

Vernon

This topic has been closed for replies.

Adobe Employee

Hi Vernon,

can you please try uninstalling and reinstalling the app? We recently released a newer version 5.5.1 which might help.

Thanks,

Brady

Community Expert

Which operating system?

Nancy O'Shea— Product User & Community Expert

Participant

iOS 14 on newer iPad and iOS 11 on old iPad

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