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Participant
Nov 6, 2021 8:12 PM UTC
Question

Creative cloud app repeatedly asks me to sign in (Mac)

I try to open my creative cloud desktop app and it says ive been signed out and need to sign in however theres no option for me to sign in. I have uninstalled and reinstalled, checked my subscription to see if it ended, fixed the permisions issue with keychain and tried to reactivate it with no success. If anyone can give me something else to try that would be great.

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1 reply

Nancy OShea
Community Expert
Community Expert
Nov 6, 2021 10:43 PM UTC
Nancy O'Shea— Product User & Community Expert