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Studio Forty Eight
Participant
March 2, 2018
Question

Creative Cloud Assets File Page (Main) not available

  • March 2, 2018
  • 3 replies
  • 399 views

I get the following error (frequently and intermittently over the past few days) yet the support status page says its fine. There's also no chat-based help available and the only contact number is in the USA (we are Australian based). For a premium service (we pay for teams and education subscriptions) it's a little sub-par. Also, the status page takes you to a deactivated page - I mean that's so basic!!!

I've checked it on three different computers and four different browsers (all latest patches). Our business has come to a halt as a result.

I am guessing the fix for this is wait and don't complain

This topic has been closed for replies.

3 replies

David__B
Legend
May 9, 2018

Hi Studio.48 Design,

Sorry to hear about your difficulties.

I reported the issue to engineering and I think it should be resolved now.

Are you still receiving the error?

Thanks,

- Dave

Jeffrey_A_Wright
Legend
March 2, 2018

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

John T Smith
Community Expert
Community Expert
March 2, 2018

I don't know where you should have posted this, but I'm fairly sure that the CS6 and earlier Creative Suites forum is not the right place

Here is the list of all Adobe forums... https://forums.adobe.com/welcome

Steve Werner
Community Expert
Community Expert
March 2, 2018

I would say it's this subforum in the Creative Cloud forum:

File Hosting, Syncing, and Collaboration