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Participant
September 17, 2014
Answered

Creative Cloud Assets not showing up

  • September 17, 2014
  • 1 reply
  • 2503 views

I am unable to see files on my Creative Cloud on my Desktop. On my laptop it works fine.

On my desktop Mac I click the CC icon at the top

- then Assets - It doesn't show my folders and files. I see the Start Syncing button.

- under preferences it shows my File Syncing is OFF

- I turn it on and try Start Syncing again ... I get the spinning icon and  then it just returns to the start syncing button

- I did a search on my desktop for the folder Creative Cloud Files and it was not found.

Any help would be appreciated.

Mac OSX v. 10.9.2

This topic has been closed for replies.
Correct answer Ben Mordue

Does this knowledge base article solve your problem?

Creative Cloud desktop app | Unable to turn-on File sync

1 reply

Ben MordueCorrect answer
Participating Frequently
September 18, 2014

Does this knowledge base article solve your problem?

Creative Cloud desktop app | Unable to turn-on File sync

Participant
February 9, 2018

Doesn't solve mine. Get the message that path can't be found. I can see files online but not on my desktop Adobe Cloud launcher.