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R
Rackmani
Participant
March 25, 2023
Question

Creative Cloud auto update blue arrows remain until manually check for updates

  • March 25, 2023
  • 1 reply
  • 1287 views

These blue updating arrows (see screenshot) remain until I manually click check for updates.  It was previously resolved after reporting but has come back again for some time now. It's most annoying..  Can anyone help?

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 25, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

R
RackmaniAuthor
Participant
March 25, 2023

Cheers bro,

I've just done a repair via the uninstaller app so gonna see how that goes.  On further resech the blue arrows may relate to syncing although 'check for updates' has previously resolved them.

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 25, 2023

sounds good. 

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