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Participant
Mar 25, 2023 10:50 AM UTC
Question

Creative Cloud auto update blue arrows remain until manually check for updates

These blue updating arrows (see screenshot) remain until I manually click check for updates.  It was previously resolved after reporting but has come back again for some time now. It's most annoying..  Can anyone help?

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7 replies

kglad
Community Expert
Community Expert
Mar 25, 2023 12:12 PM UTC

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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RackmaniAuthor
Participant
Mar 25, 2023 12:14 PM UTC

Cheers bro,

I've just done a repair via the uninstaller app so gonna see how that goes.  On further resech the blue arrows may relate to syncing although 'check for updates' has previously resolved them.

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kglad
Community Expert
Community Expert
Mar 25, 2023 12:17 PM UTC

sounds good. 

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