Creative Cloud can't update software

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I try to click update, keep waiting a whole day.

the software can't update...

Cloud storage web assets

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O

OscarTakashiAuthor

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keep loading....

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Ruchika Wadhawan

Adobe Employee

Hi @OscarTakashi

To further investigate this, could you please share the Creative Cloud logs using Log collector tool. Also, could you open Console on your Macbook and check for any crash reports of Setup OR Adobe Desktop Service?

Regards,

Ruchika Wadhawan

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O

OscarTakashiAuthor

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I use Macbook Pro

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