Creative Cloud Client stuck on loading applications

Question

HelloSince I switched to my new MacBook with M1 on Monterey 12.1/12.2/12.2.1  I have the same problem again and again. When  I activate the client over the menubar, it is hanging in "Loading Applications". Restarting the client does not solve the problem. The spinning circle is rotating endless. Only a complete reboot is solving this behavior for some hours. But it will reappear again.I have tried several solutions like removing special folders in the directories. A complete uninstall with the uninstaller. Nothing helps. The issue survived several OS or Client updates.I'm writing this in the hope somebody has a solution or someone at Adobe will investigate this.ByeMarcus

Jeffrey_A_Wright · Answer

Marcus, what process did you use while setting up the MacBook Pro? Did you transfer any files from an old computer, or is this a brand new computer with nothing migrated from a different computer?

Please see https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html for information on successfully using Adobe applications on computers using Apple's new processor.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded